Why HD Connectivity Trade?

1. Trade discounts + the best online ordering experience.

We believe we offer the best direct-to-trade online service in the industry. Simply log-in for fast and easy ordering, delivery tracking, account management tools, including invoice management, credit control and tech support .

2. Order today - delivered tomorrow for free.

We don't charge for postage because we know that comes straight off your bottom line. Place an order with us before 3pm and we'll ensure it's delivered the very next day, by a trackable courier service at no extra cost.

3. Try before you buy. Trial it on demo loan.

We don't expect installers to make the switch to a new product without having the opportunity to trial it first. That's why we offer a free two-week demo loan of any of our solutions to any account holder who wants to get hands on and put the hardware through it's paces prior to purchase.

4. 3rd party integration drivers bundled free.

We want to make installing our products as simple as possible, that's why we have a policy of bundling home automation control drivers for 3rd party free.

5. Advance replacements and freepost returns.

Should you have a problem with one of our products, we want to minimise the impact it has on your business in terms of time and cost to fix it. We will dispatch an advance replacement for next day delivery and organise a free return or collection of the faulty product afer the problem has been fixed.

6. A promise to meet your expectations, every time.

We want every HD Connectivity Trade customer to come back again... and again.... and again. We know that to deserve your repeat business, we not only need to provide consistently great service, but also our products need to meet and exceed your expectations for performance and reliability. If you are unhappy with one of our products for any reason, we'll organise for it to be collected free of charge and fully refunded with no quibbles. (Except that you just tell us why, so we can make the changes for it not to happen again!)

7. Experienced installer support.

Our dedicated team of real world experienced, highly knowledgeable staff will ensure that your install is a success. Whether installing multiroom HD in a family home, or airport size digital signage, we will provide personalised and direct support, on-site or via telephone when required.

8. You suggest, we do.

We want to offer the best direct-to-trade service in the industry. We need your comments and suggestions to help us meet that aim. We're always willing to listen to your feedback on how we can tweak and improve to be the best, email improve@hdconnectivity.com